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Special note

This knowledge base is updated regularly. If you need an information and don't find it here, please don't hesitate to contact us! Of course, we're also to your disposal at the phone:
+49 7243 2167-0

Welcome to the VC Knowledge Base

Here you can find answers and tips from our experts to all our products.

For better handling we organized our Smart Cameras in two processor types. Besides that, you'll find tips in the two categories hardware and software.

Some tips are only available for registered customers. Please log in or register to be able to display all.

If you cannot find an answer to your question, please don't hesitate to contact us!

Call us at +49 7243 2167-0 or send us an email. Please always inform us about the camera modell and the serial number! A description of the problem can be very helpful, too.