Part of a Smart Camera: Our smart repair service.
Please make sure it is a question of hardware defects, before shipping the VC Smart Camera. Please exclude programming or operating system errors by appropriate tests. The occurring problem needs to be reproducible for us, and please be aware we cannot consider Third-Party-Software.
If you aren't sure whether it's a hardware or software problem, please don't hesitate to send us a support request or give us a call: +49 7243 2167-0.
Please fill in the following form as detailed as possible, this accelerates the repair process considerably.
If you ship more than one camera, please fill in the form for every camera. Thank you!